Privacy Policy

Our Privacy Commitment

As your trusted financial advisor, Penn Advisory Group is committed to protecting the confidentiality and security of your personal and financial information. We recognize that your relationship with us is built on trust, and we take our responsibility to safeguard your privacy seriously.

Information We Collect

Personal Information You Provide:

Name, address, phone number, and email address
Social Security number and date of birth
Employment information and income details
Financial goals and investment objectives
Risk tolerance and investment preferences
Family and beneficiary information

Financial Information:

Bank account and investment account information
Assets, liabilities, and net worth
Investment and transaction history
Tax returns and tax information
Insurance policies and coverage details
Estate planning documents

How We Use Your Information

Primary Uses:

Providing investment advisory and financial planning services
Managing your investment accounts and portfolios
Conducting financial analysis and creating recommendations
Communicating with you about your accounts and our services
Processing transactions and maintaining account records
Complying with legal and regulatory requirements

Administrative Uses:

Verifying your identity and preventing fraud
Maintaining accurate and up-to-date records
Providing customer service and support
Improving our website and services
Sending periodic updates and educational materials
Responding to your inquiries and requests

How We Share Your Information

We May Share Information With:

Service Providers: Third-party vendors who provide services such as account custody, technology platforms, and administrative support
Professional Partners: CPAs, attorneys, and insurance professionals when coordinating comprehensive planning (with your consent)
Regulatory Authorities: Government agencies and regulators when required by law
Legal Compliance: Courts, attorneys, and other parties when required by subpoena or court order

We Do NOT Share Information For:

Marketing purposes by third parties
Selling to marketing companies or data brokers
Generating revenue through data sales
Any purpose not directly related to serving you

Data Security and Protection

Security Measures:

Encrypted data transmission and secure socket layer (SSL) technology
Secure physical and electronic storage systems
Regular security audits and system updates
Limited access controls and employee training
Secure disposal of records when no longer needed
Regular backup and disaster recovery procedures

Your Role in Security:

Keep your passwords and login credentials secure
Log out of online portals when finished
Don't share account information via unsecured email
Report suspicious activity immediately
Keep your contact information current

Your Privacy Rights

You Have the Right To:

Access the personal information we maintain about you
Request corrections to inaccurate information
Opt out of certain information sharing (where permitted by law)
Receive a copy of this privacy policy annually
Request information about our privacy practices
File a complaint if you believe your privacy has been violated

Limitations:

Some information sharing is required by law and cannot be limited, such as:

Reporting to regulatory authorities
Compliance with court orders and subpoenas
Fraud prevention and detection
Credit reporting (if applicable)

Website Privacy and Cookies

Cookies and Tracking:

Our website uses cookies and similar technologies to improve your experience and understand how you use our site. We use:

Essential Cookies: Required for basic website functionality
Analytics Cookies: Help us understand website usage patterns
Preference Cookies: Remember your settings and preferences

Third-Party Services:

We may use third-party services like Google Analytics to analyze website traffic. These services have their own privacy policies governing their use of information.

Managing Cookies:

You can control cookies through your browser settings, though disabling certain cookies may affect website functionality.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. When we make material changes, we will:

Notify you by email or through our website
Provide you with a revised policy
Give you the opportunity to opt out of new uses (where applicable)

Your continued use of our services after receiving notice of changes constitutes acceptance of the updated policy.

Contact Us About Privacy

If you have questions about this privacy policy, want to exercise your privacy rights, or have concerns about how we handle your information, please contact us:

Phone

(319) 535-0262

Email

robert.penn@pennadvisory.com

Mailing Address:

Penn Advisory Group, Inc.
Attn: Privacy Officer
1307 3rd Street SW
Mount Vernon, IA 52314

We will respond to your privacy-related inquiries as soon as possible.